All home claims should follow these steps listed below to ensure your claim can be accepted, speed up processing and ensure your claim is managed efficiently.
Step 1. Notification
If you would like to lodge a home claim you are kindly requested to notify us immediately of your loss/damage by completing and returning a claim form and sending it to agency@muia.com.mt or you can call us on 22067119 or visit our offices at 380, Cannon Road Santa, Venera. Claim form may be downloaded below.
Step 2. Documentation
In the event of loss or damage you must:
– Provide quotations to repair/replace the damage items. (retain all damaged items for us to view, test or inspect)
– Take photographs as necessary to prove your loss/damage.
– Tell the police immediately about any property which has been lost, stolen or maliciously damaged.
– In case of claims for damage to electronic equipment or appliances, we will also require a technician’s report to confirm the extent of damage.
